Privacy Policy for Thyme & Tresses

At Thyme & Tresses, we are committed to protecting your privacy. This Privacy Policy explains how our salon (Thyme & Tresses, located at 153 Mount Pleasant Road, Singapore, 298135) collects, uses, discloses, and safeguards your information when you visit our site or use our services.

Information We Collect

We collect personal data that you voluntarily provide to us when you book an appointment, inquire about our services (haircuts, styling, colouring, treatments, herbal hair washes, scalp massages), or interact with our online platform. This information may include:

• Personal Identifiers: Name, email address, phone number.
• Demographic Information: Age (optional), gender (optional).
• Service Preferences: Hair type, skin sensitivities, previous services received, and other details relevant to tailoring our salon services to your needs.
• Transaction Data: Details of services you have purchased from us.
• Technical Data: IP address, browser type, operating system, and other technical details when you visit our site (collected automatically).

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Managing Services: To process your bookings for haircuts, styling, colouring, treatments, herbal hair washes, scalp massages and deliver the services you request.
• Communication: To send you appointment confirmations, reminders, and updates about our services.
• Personalization: To tailor our services and communications to your preferences and needs.
• Marketing: To inform you about new services, promotions, or special offers that may be of interest to you. You can opt-out of these communications at any time.
• Improvement of Services: To analyze how our services are used and to improve our website functionality and service offerings.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients (e.g., booking software providers, payment processors). These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information becomes subject to a different privacy policy.
• With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered by this policy.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include physical, electronic, and procedural safeguards to protect your data from unauthorized access, use, or disclosure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details below.

Cookies

Our site may use "cookies" to enhance your experience. Cookies are small files placed on your hard drive for record-keeping purposes and to track information about your interaction with our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy for any changes.

Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your personal data, please contact us:

• Thyme & Tresses
• 153 Mount Pleasant Road,
• Singapore, 298135